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Terms of Use

Welcome to Bugged.comTM. By using the Bugged.com website, YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY, and all disclaimers and terms and conditions that appear elsewhere on Bugged.com’s web site.

References refer to Bugged.com, TSCM, LLC, or their affiliates, subsidiaries and designees as deemed appropriate by Bugged.com

Legal Disclaimer: It is the sole responsibility of the customer to check and obey all local, state, and federal laws when using any type of surveillance equipment. All equipment is sold subject to all state and federal laws and regulations.

Bugged.com reserves the right to make changes to the Bugged.com web site and its Terms of Use and Legal Notices at any time. Each time you use the Bugged.com web site, you should visit and review the current Terms of Use, Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with Bugged.com’s website, its content or Terms of Use, you agree that your sole and exclusive remedy is to discontinue using the Bugged.com web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents, or conducting fraudulent activities on the site are prohibited.

DISCLAIMERS AND LIMITATION OF LIABILITY

By using Bugged.com, you expressly agree that use of Bugged.com is at your sole risk. Bugged.com web site is provided on an “AS IS” and “as available” basis. Neither Bugged.com nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensers, or the like (collectively, “Associates”) warrant that use of the Bugged.com will be uninterrupted or error-free. Neither Bugged.com nor its associates warrant the accuracy, integrity or completeness of the content provided on the Bugged.com or the products or services offered for sale on Bugged.com web site. Further, Bugged.com makes no representation that content provided on Bugged.com is applicable to, or appropriate for use in, locations outside of the United States. Bugged.com and its associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability, or fitness for a particular purpose. No oral advice or written information given by Bugged.com or its associates shall create a warranty.

Under no circumstances shall Bugged.com or its associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use Bugged.com web site, including but not limited to reliance by you on any information obtained from the Bugged.com web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Bugged.com has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Bugged.com.

Product/Display colors

Bugged.com attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Bugged.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase, your order cannot be cancelled. If you are not fully satisfied with your purchase, you may return it in accordance with Bugged.com’s Return Policy, located under company info.

Pricing Policy

Prices and offers are subject to change without notice. We do not honor refunds on previously purchased products and show a lowered price adjustments, discount, or marked down merchandise.

Bugged.com Price Match Guarantee

Bugged.com offers a generous and competitive price match guarantee.

Sales Tax Policy

Bugged.com collects and remits sales tax as required by U.S. law, for transactions on Bugged.com.

For assistance with tax-exempt Bugged.com transactions, please call Customer Care at 1-877 WIRETAP (1-877-947-3827).

Paying for Your Order (All Sales Final – No Refunds.)

You may pay for your orders with PayPal or a major credit card issued in the United States of America. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.

Credit Card Orders

Please be sure to provide your exact address and contact information. The information you give us must be the same that is provided on file from your credit card provider. If there are any inconsistencies, it could cause a delay on the processing and shipment of your order.

Generally, credit and debit card are not charged until we ship the item(s) to you, at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges. However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When paying for a preorder with a debit card you will be charged at the time you place your preorder. Please contact your credit card issuer for more information.

Bugged.com may reserve funds up to thirty days depending on the bank. If you have any questions, please contact your credit card provider regarding their policy. If you are paying for an order with a debit card, make sure you are fully aware of any limitations on daily withdrawals.

You will receive an invoice for your order once the order has been charged. Please remember that this invoice is not your receipt, nor is it you order acceptance acknowledgement. Both the receipt and order acceptance acknowledgement are automatic and are sent to you by our system prior to the invoice.

Other Methods of Payment

You can also pay for your order using one of the following methods: cashier’s checks, bank checks, company checks, or money orders. If you are paying for your order with one of these please call us to obtain more details.

**Be sure to title letter with “ATTENTION SALES”

Products bought with a bank or company check ship out only after the appropriate funds are released to Bugged.com. This process could take up to 10-15 days after our receipt of payment. Any unpaid checks will be returned and subjected to a $40.00 returned check fee. Additionally, the check will be subject to an interest rate of 29% the amount of the check per year, or otherwise the highest interest rate permissible.

Bugged.com would like to inform you that any orders being paid for by a method other than credit cards run the risk of losing availability of the purchased product while your payment is in transit or funds are being cleared. Bugged.com cannot reserve or guarantee continued availability of any product in our store.

ORDER CANCELLATIONS

Due to the efficient and speedy rate at which our orders are processed and shipped, at Bugged.com we are not able to cancel an order once it has been placed. Should you change your mind about ordering a product after the order has already been placed, please contact us at 1-877-WIRETAP (1-877-947-3827) for a Return Merchandise Authorization number and review our return policy under Help.

If your product has been shipped and has arrived to you without damage, and you refuse delivery, you will be held responsible for any and all costs of shipping and handling in both directions. A 20% restocking fee may apply.

Purchase of the any live GPS tracking system requires payment of the activation and monthly service fee upon purchase. At the time of the GPS purchase through Bugged.com, you constitute and agree to the activation and monthly service fees chosen at the time of check out. To cancel any monthly service fees for a GPS service purchased through Bugged.com, we must have the cancellation request 15 days before the new billing cycle in writing or by email.

Using Promotional Codes

Unlike credit or debit cards, Promotional Codes used on Digital Coupons are debited at the time an order is placed. Digital Coupons will automatically be redeemed to purchase totals, up to the total purchase amount. Digital Coupons must be used prior to their noted expiration date and within a single transaction. Coupon cannot be replaced if it is lost, stolen, deleted, or if you cancel or return your purchase. In the event of a reduction in price below the coupon value, the excess value of the coupon will not be refunded.

Using Gift Cards

Gift Cards, unlike credit or debit cards, are debited at the time an order is placed. These cards will automatically be redeemed to purchase totals, up to the total purchase amount. In the event the total purchase amount exceeds the value of the card, you will be required to use another card or a credit or debit card to pay the difference. Any amount charged to a credit or debit card will be treated as set forth above. In the event of a partial return of an order using both a gift card or Card and a credit or debit card, returned amounts shall first be credited to the credit or debit card, and any remaining balance will be credited back to the gift card or Card. See our Help section for more details about returns.

Validating Your Order

After you place an order with Bugged.com using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card. Please refer to ourrefund policy under Help.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Bugged.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through Bugged.com are subject to Bugged.com’s return policy. Please see Returns in our Help section. All sales are final and no refunds will be awarded.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

Bugged.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Bugged.com also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Bugged.com  account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Bugged.com reserves the right to limit or prohibit sales to dealers.

Shipping

All orders placed on Bugged.com are subject to product availability and will be shipped according to Bugged.com’s shipping policies.

For your protection and our liability, we reserve the right to hold an order for further verification if there is a difference between the shipping address and the billing address. If the shipping and billing addresses are different, then we ask on behalf of your credit or debit card provider that you contact your credit or debit card provider and place the shipping address as a viable secondary address.

In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation e-mail.

Please review the Shipping page in our Help section for additional information on shipping times, rates and policies.

Termination of Use

Bugged.com may, in its sole discretion, terminate your account or your use of Bugged.com at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Bugged.com reserves the right to change, suspend or discontinue all or any aspects of the Bugged.com at any time without prior notice.

GPS TRACKING SYSTEM RENTAL

Rentals are paid for the same way as purchases; they must be paid for entirely with a credit or debit card at the time of checkout, whether it is online or in the store. Prices vary depending on which rental package you decide is best for you: 10-day, 30-day, or 60-day (rental time starts the day after the item is delivered to you). Shipping dates and major holidays are excluded from the rental time. It is the customer’s responsibility to make sure the product is returned on time and in original condition will all components and accessories included to Bugged.com. There is a required security deposit at the time of purchase which is used to cover damages and late fees. It will be charged to your card and left pending until we receive the item back on time and in proper working condition. 100% of your deposit will be refunded once the rented product has been returned to us and is has been confirmed to be in good condition. Extra charges will apply if a product is returned late or is damaged. If the item is late by more than 5 business days, returned damaged or dysfunctional, or not returned at all, your deposit is not refunded. Also, Bugged.com reserves the right to withhold up to 25% of the deposit if the item is not returned in which it was sent to you, with all components all accessories included.

If you want to purchase the product you are renting, please contact our customer service department at 1-877-WIRETAP (1-877-947-3827).

Rental Period Example:

If a rented product is delivered to you January 2nd for a 10-day rental, it is meant to be shipped back to us on January 13th. Shipping return label is provided by Bugged.com and is delivered along with the rented item.

 

We guarantee that all rental items have been tested and are fully functional before they are shipped to customer.

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  • CEO of Dial Corporation and Premier Cruise Lines

    seperatortestimonialsimage

    Great Work! Thank you Michael for finding the illegal eavesdropping device in my office. I am still amazed by how small the bug was in size. I now have the peace of mind of feeling safe in my own office.

  • Chief Investigator of the U.S. Inspector Generals Office, Washington, DC

    seperatortestimonialsimage

    I was really impressed with Bugged.com for the findings of the thousands of wiretaps and bugs for the Key Bank case. This case is one of the greatest expose I have ever seen.

    -Chief Investigator of the U.S. Inspector Generals Office,
    Washington, DC

  • CEO of Airlines Pilot Association & Eastern Airlines

    seperatortestimonialsimage

    Thanks to Bugged.com for the great work in detecting the illegal eavesdropping device at our Miami office. We couldn’t believe that there was a bug in our office and regret not acting sooner on our suspicions. Thanks for your help and we will use you again.

  • J. Steinman, Medical Industry

    seperatortestimonialsimage

    When I suspected that the private conversations in my office were being listened to by an outside party, I began to worry about my intellectual property that was being leaked out of the office. I called Bugged.com and bug sweep agent patiently listened to my situation and explained how they could help me resolve my issue. I decided to go with a bug sweep of my offices and sure enough Bugged.com found multiple audio bugs on the premises. Thanks to Bugged.com for giving me the peace of mind and confirming my suspicions. I would definitely recommend Bugged to anyone needing their services.

Steps in How to Protect Myself from Bugging Devices

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